SMARTPOS – 24/7 Support & Lifetime Warranty
At SMARTPOS, we are committed to delivering exceptional service, reliability, and long-term value for our customers. To ensure your business operates smoothly and efficiently, we provide 24/7 technical support and a lifetime warranty on our ERP/POS system.
📞 24/7 Customer Support – Always Here for You!
We understand that your business runs day and night, and technical issues can arise at any time. That’s why our expert support team is available 24/7 to assist you with:
✅ Technical Assistance – Troubleshooting software issues, system errors, and operational queries.
✅ Remote Support – Instant issue resolution via phone, email, or live chat.
✅ On-Site Support – Available for critical issues (based on service plan and location).
✅ Training & Guidance – Helping your team understand and maximize SMARTPOS features.
✅ Software Updates & Enhancements – Ensuring your system stays up-to-date with the latest innovations.
🔹 Support Channels: Phone | WhatsApp | Email | Live Chat | Remote Assistance
🔒 Lifetime Warranty – Your Investment is Protected!
We stand by the quality and reliability of SMARTPOS with our Lifetime Warranty, offering:
✅ Free Software Updates – Continuous improvements, security patches, and feature enhancements.
✅ Bug Fixes & System Optimization – Ensuring a smooth and error-free experience.
✅ Hardware Warranty (If Provided) – Lifetime coverage for select devices (Terms & Conditions Apply).
✅ License & Activation Guarantee – Permanent software licensing without hidden renewal fees.
✅ Data Security & Backup – Protection against data loss with automated cloud backups and security protocols.
Why Choose SMARTPOS?
🔹 Uninterrupted Business Operations – Immediate support to resolve issues fast.
🔹 No Extra Charges for Lifetime Access – No costly renewals, no hidden fees.
🔹 Dedicated Customer Success Team – Personalized service tailored to your business needs.
🔹 Future-Proof Technology – Always evolving with the latest industry advancements.
With SMARTPOS, you can run your business with peace of mind, knowing that we are always here to support you.
🚀 SMARTPOS – Smart Business, Smarter Support!
SMARTPOS Security & Trust Assurance
At SMARTPOS, we prioritize the security, reliability, and trustworthiness of our Point-of-Sale (POS) system. We understand that handling sensitive business and customer data requires advanced protection measures to prevent fraud, cyber threats, and data breaches. Here’s how we ensure a secure and trusted POS experience:
1. Data Encryption & Secure Transactions
✅ End-to-End Encryption (E2EE): All payment transactions and customer data are encrypted using AES-256 and SSL/TLS protocols, ensuring protection against unauthorized access.
✅ Tokenization: Sensitive payment information is replaced with unique tokens, reducing the risk of card data theft.
✅ PCI DSS Compliance: SMARTPOS follows Payment Card Industry Data Security Standards (PCI DSS) to protect cardholder information.
2. Role-Based Access Control (RBAC)
✅ Multi-level user roles and permissions to restrict access based on employee roles.
✅ Two-Factor Authentication (2FA) for added security on admin and critical operations.
✅ Audit logs to monitor system activity and prevent unauthorized modifications.
3. Cloud & Data Protection
✅ Automated Cloud Backups: Ensuring no data loss due to system failures or cyberattacks.
✅ Geo-Redundant Servers: Hosting on highly secure, ISO 27001-certified data centers for high availability.
✅ Offline Mode Security: Even when operating offline, all transactions are securely stored and synced when reconnected.
4. Fraud Prevention & Compliance
✅ AI-Powered Fraud Detection: SMARTPOS monitors unusual activities, flagging potential fraud risks in real time.
✅ GDPR & Local Compliance: Adhering to Sri Lanka’s ICT Act, GDPR, and other data protection laws.
✅ Automatic System Updates: Ensuring the latest security patches are always applied.
5. Secure Integrations
✅ SmartPOS supports secure API integrations with banking gateways, accounting software, and CRM systems.
✅ Sandboxed environment for third-party plugin compatibility without exposing core system vulnerabilities.
6. Customer Trust & Transparency
✅ 24/7 Security Monitoring & Support to detect and mitigate threats proactively.
✅ Dedicated Security Team ensuring compliance with the latest cybersecurity best practices.
✅ Incident Response Plan in place for immediate action against breaches or security threats.
Your Business Security, Our Commitment
At SMARTPOS, we believe in trust, transparency, and top-tier protection. Our security-first approach ensures your business can operate with confidence and peace of mind while keeping your customers’ data safe and secure.
🔒 SMARTPOS – Powering Your Business, Protecting Your Data.